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The United States Department of Labor Bureau of Labor Statistics, between September 2007 and September 2008 62 million individuals ages 16 and over, volunteered for organizations in the United States (Connors, 2011, pg. 4). According to Connors, (2011) Milton Boyce’s model of volunteer management, commonly referred to as ISOTURE, is one of the most highly recognized models of volunteer management that focuses on volunteerism as leadership. The ISOTURE model has (7) concepts:

  • Identification
  • Selection
  • Orientation
  • Training
  • Utilization
  • Recognition
  • Evaluation

Many of the models of volunteer management are built on the early works of Boyce’s (7) concepts and the Training and Utilization concepts are the areas why people volunteer. During the Training concept the volunteer has an opportunity to grow and develop professionally by acquiring the company’s skills. During the Utilization concept the volunteer is able to showcase their skills by implementing their training in order to make a difference and be part of the solutions in a productive manner..

I would communicate upfront the volunteer policies, expectations and the company’s objectives and goals in order to help recruit volunteers during the Selection concept. During this stage the volunteer will be informed that they would be able to gain professional knowledge of the organization, help provide insight towards the process of policies, and become a community advocate. The volunteer will be introduced to staff during a tour of the facility, which encourages how they will fit into the work culture. Also during this stage the volunteer will be informed of their role on how they can help meet the company’s mission, how they will help build community partnerships, and how they can empower others in order to make a difference in someone else’s life. These techniques along with the Recognition concept, are motivating and empowering points of inclusion for the volunteer.

Reference

Connors, T. D. (2011). Wiley nonprofit law, finance and management series: volunteer management

handbook: leadership strategies for success (2nd ed.). Hoboken, NJ: John Wiley & Sons.

ISBN-13: 9780470604533.