What was the conflict?
Discuss the nature of the conflict by giving a detailed account of the conflict throughout your essay.
You donâ€™t have to provide the exact words of conversations spoken, but you will need to include dialogue (summarizing what was said) and specific action descriptions (of your behavior, & that of the other person) from the conflict to support your analysis and provide your reader with a developed overview of the conflict situation.
Why does / did it exist? What wants or needs were not satisfied?
- You may also want to consider how culture, listening habits, perception, and/or other factors of communication also played a part in the overall conflict.
What problem behaviors did you and/or the other person engage in during the conflict?
What conflict management style(s) did each of you use during the conflict?
How could this conflict be / have been effectively and successfully resolved?
- Based on the recommendations of chapter 12 for conflict resolution, as well as the other topics we’ve discussed this semester on how to improve your communication, list at least 3 things in your communication with each other that you and the other person could do / have done differently. Be sure to label them with class terms as applicable.