Communication in Human services

Communication in Human services

Part A: Analysis Plan ,Explain what media and forms of communication (at least one of which will be verbal) you would employ to communicate with each group”youths, parents, and medical staff”that will be most effective with these audiences.

Identify two to three conflicts that could potentially arise with any one of the constituents and the strategies you would employ to resolve the conflicts.

Prioritize and explain the most pertinent aspects of the message to be conveyed to each group.

Part B:

Communication Memos

Compose in detail three different communication messages that appropriately match each group of recipients”youths, parents, and medical staff”regarding the recent outbreak of the communicable disease.

One of the messages should be a script for a verbal communication.

Consider the following aspects when composing your messages”the recipient, the context, the content, and delivery variables.

Part C:

✔Application of Theory

Explain which communication theories you applied to the situation that influenced your approach to handling this problem.

Communication in Human services

Effective communication skills are one of the most crucial components of a social worker’s job. Every day, social workers must communicate with clients to gain information, convey critical information and make important decisions.

Without effective communication skills, a social worker may not be able to obtain or convey that information, thereby causing detrimental effects to clients.

Listening Skills

A significant portion of a social worker’s job involves interviewing clients and other parties involved in a client’s care. To provide the most effective services and counseling, a social worker must develop the ability to listen carefully and pay attention to details.

This may involve learning to take detailed notes so as to easily recall what was said later. Effective listening also involves paying attention to how the social worker reacts as the client is speaking.

This means avoiding giving signs that the social worker disagrees with something a client has said, interrupting a client, rolling eyes, doodling, multitasking, or yawning and appearing generally disinterested in what the client is saying.

Getting Information

Often social workers have to gain information from people who are not willing to part with that information or who may be difficult to understand. A social worker must know how to ask the right questions to get the necessary information or to alter the language of the questions to help a client understand what was being asked.

Social workers may also benefit from knowing how to use alternate tactics for getting information, such as role playing or word association.