Earlier in February of this year, there was a video that went viral about two American Airlines flight passengers that got into a pretty heated exchange over one of their seats being reclined. Basically, a gentleman was in the very last row of the plane and his seat was against a wall, therefore, he couldn’t recline his seat. He asked the lady who was sitting in front of him if she wouldn’t mind straightening her seat as he was eating a meal and her seat being reclined was making it pretty difficult to chow down. She obliged, but when he finished his meal, she again reclined her seat and this was his reaction…..
What are your thoughts on this? Who is at fault?… The Man, Woman…the Airline perhaps? Should it have escalated to this level of tension ? Do you recline? Do you consider your surroundings when dong so? Would you have asked them to straighten up…or else??
Personally, I’ve always reclined my seat on airplanes and never had issues with doing so. With that said, I also don’t think I’ve ever been in a position where I’m in the row second from the back. It may be different in a situation where you have that little of space. Either way, it really amazes me to see how quickly things escalated. Sure, this went viral for what is now considered the rules of proper airline etiquette, but it seems like there are always some bigger issues going on in other areas of their lives that play a part in things escalating this quickly. For instance, they could been having a bad day or week for a number of different reasons, or they may have recently received some news that stressed him or her out. When those things happen, sometimes what seems like a small incident becomes very big. They may not have been able to let something go that they normally would be able to ..such as a seat being reclined or not on a short flight. I’ve been there and I’m sure others have as well.
I also think the airline should have handled this better and never should have let it escalate to that level. I’ve learned in life that if you give someone an inch, they will take a mile. So, if you give customers the ability to decline the seat, you can almost expect that they will and they shouldn’t be blamed or attacked for doing so.
Here are a few other links and articles on the debate…I’d love to hear your thoughts