Short response questions

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Part A: Short response questions                    36 Marks

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Question 1

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What are the responsibilities of a good manager?

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(3 marks)

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Question 2

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Why do some managers work differently to others?  What should they all be able to demonstrate?

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(6 marks)

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Question 3

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Describe the objectives of monitoring work operations, and why are these important?

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(3 marks)

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Question 4

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Explain the importance of Total Quality Management and how it is managed and implemented in a workplace.

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(6 marks)

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Question 5

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How can you monitor staff behaviour and productivity?

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(6 marks)

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Question 6

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Explain the benefits of delegation in the workplace.

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(3 marks)

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Question 7

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Discuss the principles a good manager would implement when solving a problem in the workplace.

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(3 marks)

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Question 8

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Discuss the advantages and disadvantages of self-directed work teams.

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(6 marks)

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Short response questions

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